Fouts Bros Inc. — Internal Communication Services Terms & Conditions

Effective date: 8.25.2026

  1. The Services. Fouts Bros Inc. operates internal SMS/MMS text messaging and voice calling services on one or more dedicated company phone numbers for employee-facing business purposes. These include our maintenance reporting line — where employees report equipment and facility maintenance issues and inventory needs by text or call, and reports are processed by our automated maintenance assistant (“David”) — and may include other internal automated communication services. These terms apply to all phone numbers we operate for these purposes.
  2. Eligibility and consent. The Services are intended for Fouts Bros employees. By sending a text message to, or calling, a Service number, you consent to receive automated reply messages and calls related to your request, and to the recording and transcription of voice messages you leave. Messages and calls may be processed by automated systems, including AI-based assistants. Employees are informed of the Services through internal policy and posted workplace signage. Consent to receive messages is voluntary and is not a condition of employment, service use, or purchase; employees may report maintenance issues through other channels (email, dashboard, or in person) at any time, and may opt out at any time without consequence.
  3. Message frequency. The Services do not send unsolicited messages: all messages are sent in response to a text or call you initiate, and relate to your request. Message frequency varies based on your use of the Services; for maintenance reports, typically one to three messages per report.
  4. Fees. Fouts Bros does not charge for the Services; however, message and data rates may apply according to your mobile carrier plan.
  5. Opt-out. Reply STOP to any text to cancel and stop receiving messages at any time. After opting out, you will receive one final message confirming your opt-out. To rejoin, simply text the Service again.
  6. Help. Reply HELP for assistance, or contact info@foutsbrosinc.com.
  7. Carriers. Carriers are not liable for delayed or undelivered messages.
  8. Privacy. Our handling of your information is described in our SMS & Voice Privacy Policy at https://foutsbrosinc.com/ai-communications-privacy/
  9. Changes. We may update these terms from time to time; the current version will always be posted at this page.

    Employee Opt-In Notice

    The notice below is posted at Fouts Bros facilities and included in internal policy documents. It is how employees learn about and choose to use the service; employees only receive messages after they text the number shown.

Contact. Fouts Bros Inc., 138 Roberson Mill Road, Milledgeville, GA 31061 — info@foutsbrosinc.com